| Reliable UK & US TV Streaming

Step-by-Step Guide for MAC OS X 10.5 and above
0. Set DNS: click [Apple icon] > [System Preferences] > [Network] > [Advanced]

Click [DNS] > [+] , add and as your DNS, [OK] > [Apply]

** If you are now connected with Ethernet and later with Wi-Fi (or vice versa), please also set the same DNS for the other
1. Check the "Internet Address", "User name" and "Password" in your Account Information Email
2. Open [System Preferences]
3. Open [Network]
4. Click "+" at bottom left

5. Select [Interface]

6. Choose "VPN" for [Interface]
7. Choose "PPTP" for [VPN Type] and type "UKUSTV" as [Service Name] (you can use other names you want)
Then click [Create]
8. Enter "Internet Address" and "User name" in the boxes below as stated in your Account Email, encryption level as "Automatic"
9. Click [Authenticatioin Settings]
10. Enter your "Password" in the box below as stated in your Account Email. Then click [OK]
11. Click [Advanced]
12. Tick "Send all traffic over VPN connection" and click [OK]
13. Tick "Show VPN status in menu bar" and click [Apply]
14. Click [Connect] to connect to our VPN server
15. When successfully connected, you can see "Connected" at the top


At this point, your Mac is connecting to our VPN server. If it fails to connect or error message pops up, please check your "User name"/"Password" and try again.

If you receive "Server is unreachable" message, the firewall of your anti-virus software or broadband router is blocking your traffic from reaching our VPN server,
click here for our suggestions

If the matter persists, email us at cs@ukustvpanda.com , we have a special arrangement for you.

16. Open your web browser (Firefox is recommended) or Safari browser and visit:
BBC iPlayer: http://bbc.co.uk/iplayer/tv or Hulu: http://www.hulu.com/
Now you can enjoy your favourite UK and US TV programmes

Trouble Shooting:
a. Seeing message "... TV Programmes are available to play in the UK/US only, ..."
b. Video box freezes or crashes
c. Buffering (it's normal to buffer 1 or 2 times in the first minute and it should then smooth out)
Click here for our suggestions. If a matter persists, email us at cs@ukustvpanda.com

17. After watching, click [Disconnect]
18. When you want to watch UK TV programmes next time, click [Connect] again

Or use the "VPN status" at the memu bar to Connect and Disconnect

Copyright © 2011-2012 UKUSTV. All rights reserved.