| Reliable UK & US TV Streaming

Step-by-Step Guide for Windows XP and 2000
Method A. (~3 minutes) Step 0. > A. Windows Installer > Step 11-18 > connected
Method B. (~5 minutes) Step 0. > B. Manual Setup > connected
Step 0. Set DNS: click [Start] > [Control Panel] > [Network Connections]
> [Local Area Connection / Wireless Network Connection (all of them if you have both)]
> [Properties] > [Internet Protocol (TCP/IP)] > [Properties]

Click [Use the following DNS addresses:], add and as your DNS, [OK] > [Close]

Method A. Windows Installer:
Download with the link here: http://ukustvpanda.com/f/Win32_C
Install, select [My use only] and tick [Add a shortcut on the desktop], then [OK]
Before connecting, follow the steps from Step 11 - 18 below (same as Method B)

Method B. Manual Setup is as follows:
1. Check the "Internet Address", "User name" and "Password" in your Account Information Email
2. Click [Start] > [Connect To] > [Show all connections]
3. Click [Create a new connection] on "Network Connections"
4. Click [Next]

5. Click [Connect to the network at my workplace]

6. Click [Virtual Private Network connection] and then click [Next]
7. Enter a name for this VPN connection e.g. UKTV, then click [Next]
8. Click [Do not dial the initial connection] and then click [Next]
9. Enter "Internet Address" in the box below as stated in your Account Email, then click [Next]

If the question below appears in your Windows version, click [Do not use my smart card] and then [Next]

10. Tick the box [Add a shortcut to this connection to my desktop] and then click [Finish]
11. Keep the page below on one side and we will come back to it later as we have to configure network interface order
**Important** It is a network issue of Windows XP, step 11 to 15 will resolve it.
12. Click [Start] > [Run]
13. Type "regedit" in the box and then click [OK]

14. Find the following registry subkey:
and double click [Bind]

15. Cut & Paste to move "\Device\NdisWanIp" to the top of the list
Click [OK] and then quit Registry Editor
16. Now we go back to the VPN page we had before. Enter "User name" and "Password" in the box below as stated in your Account Email, tick [Save this username and password for the following users], and click [Connect]

At this point, your computer is connecting to our VPN server. If it fails to connect or error message pops up, please check your "User name"/"Password" and try again.

If you receive Error 806, Error 619 etc message, the firewall of your anti-virus software or broadband router is blocking your traffic from reaching our VPN server,
click here for our suggestions

If the matter persists, email us at cs@ukustvpanda.com ,
we have a special arrangement for you.

17. Wait for the VPN connection to get verified by our server. After a successful verification, you can see "UKTV is now connected" as shown below at the right bottom corner of your Windows
18. Open your web browser (Firefox is recommended) and visit:
BBC iPlayer: http://bbc.co.uk/iplayer/tv or Hulu: http://www.hulu.com/
Now you can enjoy your favourite UK and US TV programmes

Trouble Shooting:
a. Seeing message "... TV Programmes are available to play in the UK/US only, ..."
b. Video box freezes or crashes
c. Buffering (it's normal to buffer 1 or 2 times in the first minute and it should then smooth out)
Click here for our suggestions. If a matter persists, email us at cs@ukustvpanda.com

19. After watching, right click the connection icon and select [Disconnect]

20. When you want to watch UK TV programmes next time, click [Start] > [Connect To] > [UKTV], get connected and then visit BBC iPlayer or ITV Player with a web browser
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